Our approachable staff work in partnership with parents on a daily basis and are always willing to work in conjunction with parents for the good of the children.  Newsletters are distributed every two months and parent evenings are held twice annually when possible.  We also offer a key person system, which is used to monitor and record each individual child’s progress this information is shared during parent evenings.

Confidentiality is of the utmost importance and is respected at all times.  We try to be as understanding and helpful as possible.  If you feel that your child’s behaviour may be affected by significant changes then it is advisable to discuss this with your key person or see our child protection policy for further information and speak to our named child protection officer.

We welcome any suggestions you may have on how we can improve the service we offer.  If you are unhappy or need some information on any aspect of your child’s care please discuss it with your child’s key person or if you rather the manager or supervisor when we will endeavour to deal with the situation as quickly and as efficiently as possible. Hopscotch is registered by OFSTED.  If you should wish to contact them for any reason, they can be reached on 0300 123 1231.